Local Kine Word GameContact
Everything comes to the same place: [email protected]. Pick the link below that fits and it'll fill in the subject for you.
Report a player or a message
You can report any chat message from inside the game by pressing and holding it — that's the fastest route, because it sends us the message itself. You can also mute a player from the chat, which stops you seeing anything they send.
To report something by email instead:
Tell us enough to act on it: the player's name as it appears in the game, roughly when it happened, and what was said or done. A screenshot helps if you have one.
We read every report. We are not obligated to monitor chat, but we do review what gets reported, and we can warn, mute, suspend or permanently ban accounts. See Terms of Service §6.
Help with the game
Something broken, a score that looks wrong, a purchase that didn't arrive, a question the How to Play page doesn't answer:
Telling us your phone model and whether you're on iPhone or Android saves a round trip.
On refunds: purchases are handled entirely by Apple and Google, and we cannot issue a store refund — only they can. Ask through your Apple ID or Google Play account. If a purchase was charged but the item never showed up in your game, write to us and we'll sort the item out directly.
Suggest a word
Got a word we're missing? Send it with its meaning and an example sentence of how it's used. Alternate spellings welcome — Pidgin was never spelled just one way.
Before you send one, know this: if we add your word, it becomes part of the game's dictionary permanently, and we can edit it, without attribution or payment. Only send words you're free to give us, and don't include personal information. The full terms are in Terms of Service §6.3.
Privacy requests
Depending on where you live you may have the right to access, correct or delete personal information we hold. Because the game keeps your games, coins, stats and settings on your own phone, we usually hold nothing to give you — and deleting the app deletes all of it. Write to us anyway and we'll answer as the law requires:
Details are in the Privacy Policy.
Copyright complaints
If you believe content in the game infringes your copyright, send a notice with the information required by 17 U.S.C. § 512(c)(3) to our designated agent at [email protected].
By post
Local Kine Apps LLC
How long we take
Local Kine Apps is one person in Hawaii, not a support department. Reports of abuse get looked at first. Everything else gets a reply as soon as it can — give it a few days before you chase.